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3.8 | 459 Reviews

Smart Pet Pro Front Load Washer - 5.0 CU. FT.

Maytag MFW7020RF

Available in 2 Color(s)

Features

  • 10-year limited parts warranty, see product warranty for details
  • Reduce dry time with high spin speeds to remove water from loads
  • Get bonus storage with a 15.5" pedestal sold separately
  • Fresh Hold option keeps clean clothes fresh for up to 16 hours

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 38.625"
  • Depth: 32.9375"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

See More

 
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10-Year Limited Parts Warranty on the Direct Drive Motor and Wash Basket

We don't just tell you a Maytag® washer will get your clothes clean for years: we confidently back this washer with a 10-year limited parts warranty on the direct drive motor and stainless steel wash basket.

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10-year limited parts warranty* on the direct drive motor and stainless steel wash basket *View product warranty for details

We don t just tell you a Maytag® washer will get your clothes clean for years: we confidently back our washers with a 10-year limited parts warranty* on the direct drive motor and stainless steel wash basket.
*Visit maytag.com for warranty details.

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American Pride

We take pride in building strong, reliable appliances for your home. These washers are proudly assembled by hard-working employees in Clyde, Ohio.

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Pet Pro Filter

The built-in Pet Pro Filter helps to remove pet hair when used with the Pet Pro Option*
*Results vary based on pet hair type and fabric type

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Sanitize Cycle

Remove 99.7% of three common household bacteria*, pet dander and allergens** with the sanitize cycle, which uses the hottest water temperature setting for thorough cleaning and your peace of mind.
*Bacteria tested were K. pneumonia, P. aeruginosa, S. aureus. **Allergens tested were Canis familiaris, Felis domessticus, Dermatophagoides pteronyssinus.

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Steam Option

Add steam to get deep into fibers for potent cleaning action. Combine with the Extra Power button or use on select cycles to battle stubborn stains.

10-Year Limited Parts Warranty on the Direct Drive Motor and Wash Basket We don't just tell you a Maytag® washer will get your clothes clean for years: we confidently back this washer with a 10-year limited parts warranty on the direct drive motor and stainless steel wash basket.

10-year limited parts warranty* on the direct drive motor and stainless steel wash basket *View product warranty for details We don t just tell you a Maytag® washer will get your clothes clean for years: we confidently back our washers with a 10-year limited parts warranty* on the direct drive motor and stainless steel wash basket.
*Visit maytag.com for warranty details.

1150 RPM Spin Speed Fast spin speeds of up to 1150 RPM help remove water from clothes to reduce drying time.

15.5-inch Laundry Pedestal* *Sold Separately Give the cleaning power of Maytag® washer more prominence, while adding a drawer to hide away laundry supplies. Accessory pedestals* add 15.5" of height for bonus storage and to help prevent bending and stooping.

*Sold separately.

16 Hour Fresh Hold® Option The 16-Hr Fresh Hold® option keeps clean clothes smelling fresh in the washer for up to 16 hours after the wash cycle ends.

5.0 CU. F.T. Tackle extra large loads with 5.0 cu. ft. capacity, enough space to clean 26 towels at once.

Advanced Vibration Control™ Plus Advanced Vibration Control™ Plus helps keep your load balanced with a six-point suspension system, while the advanced technology adjusts and recalibrates for each load.

American Pride We take pride in building strong, reliable appliances for your home. These washers are proudly assembled by hard-working employees in Clyde, Ohio.

An American Company for Over 100 Years Whirlpool Corporation started in 1911 as a small company in Benton Harbor, Michigan. Today we are a global home appliance business selling products around the world. We are proud of our American heritage and ingenuity that have driven innovation for over 100 years

Auto Sensing Auto Sensing adjusts the water levels for each load to provide efficient cleaning.

Clean Washer with affresh® Cycle Deep clean the inside of your washer with the affresh® washing machine cleaner tablet or liquid chlorine bleach. Just run the affresh® cycle approximately every 30 washes to ensure your machine stays clean.

Custom Cycle Use the Custom Cycle option to save your favorite wash cycle settings for a quick and easy start next time.

Cycle Memory Start your next load quickly with Cycle Memory, which automatically saves your last load preference for every cycle.

Cycle Notifications Stay on top of laundry with smartphone alerts from the Maytag™ App.* End of cycle notifications ensure finished loads aren t left behind.
*WiFi & App Required. Features subject to change. Details and privacy info at maytag.com/connect.

Direct Drive Motor Tested tough for maximum durability, the direct drive motor has the power to handle large loads and is backed by our 10-year limited parts warranty.*

*Visit maytag.com for warranty details.

Drum Light The drum light gives a clear view of laundry for quick unloading

Energy Star® Certified ENERGY STAR® certified models exceed government standards to help conserve natural resources and save money on your utility bills.

Extra Power The Extra Power button boosts stain fighting on any wash cycle with an intense pre-wash and extra agitation so you can walk away while stains wash away.

Extra Rinse Option Extra Rinse brings an intense clean to every load. Two options for medium and heavy soiled clothes ensure both messes and detergent are thoroughly rinsed away to achieve optimal clean. When using fabric softener, always be sure to use the Extra Rinse option to achieve an optimal clean.

Internal Heater An internal heater helps fight stains with increased water temperature

Late Add Feature Forgot to add something to your load" Simply press the start button to pause the washer and add in last-minute items.

Pet Pro Filter The built-in Pet Pro Filter helps to remove pet hair when used with the Pet Pro Option*
*Results vary based on pet hair type and fabric type

Pet Pro Option The Pet Pro Option unleashes additional water and a deep rinse with help from the Pet Pro Filter, lifting and removing pet hair from clothes for a clean you can see*
*Results vary by load size and pet hair type.

Quick Wash Cycle When you're strapped for time, the Quick Wash cycle s extra high-spin speeds clean small, lightly soiled loads in 15 minutes.* Get clean clothes fast by pairing it with the Quick Dry cycle on matching Maytag® dryers.

*Based on a 3-lb load.

Remote Start Do laundry anywhere, anytime, with your smartphone.* Set cycles with the option to choose from customized favorites, only available in the Maytag™ App, then start and stop the cycle remotely.
*WiFi & App Required. Features subject to change. Details and privacy info at maytag.com/connect. Appliance must be set to remote enable.

Sanitize Cycle Remove 99.7% of three common household bacteria*, pet dander and allergens** with the sanitize cycle, which uses the hottest water temperature setting for thorough cleaning and your peace of mind.
*Bacteria tested were K. pneumonia, P. aeruginosa, S. aureus. **Allergens tested were Canis familiaris, Felis domessticus, Dermatophagoides pteronyssinus.

Smart Appliance Stay in control and efficiently manage laundry from anywhere.* Remotely start or stop your appliance and get end of cycle notifications so no load is left behind. Get step-by-step pretreating instructions in the Stain Guide to take on everyday tough stains and maximize the power of your Maytag® appliances.

*WiFi & App Required. Features subject to change. Details and privacy info at maytag.com/connect. Appliance must be set to remote enable.

Specialty Cycles Access multiple specialty cycles made to master any laundry challenge, like activewear, swimwear and sleeping bags in the Maytag™ App.*
*WiFi & App Required. Features subject to change. Details & privacy info at maytag.com/connect. Appliance must be set to remote enable.

Stain Guide Get step-by-step pretreating instructions in the Stain Guide to take on everyday tough stains like grass, spaghetti sauce, wine and more in the Maytag™ App.*.

*WiFi & App Required. Features subject to change. Details and privacy info at maytag.com/connect. Select stains only.

Stainless Steel Wash Basket The stainless steel wash basket is built tough to tackle years of washes. It s also backed by our 10-year limited parts warranty.*

*Visit maytag.com for warranty details.

Steam Option Add steam to get deep into fibers for potent cleaning action. Combine with the Extra Power button or use on select cycles to battle stubborn stains.

Voice Control with Alexa and Google enabled devices* *U.S. only Control your laundry room no matter what you ve got on your hands with simple voice commands using a Google Assistant or Alexa-enabled device.* *U.S. only. Appliance must be set to remote enable. WiFi & App Required. Features subject to change. Details & privacy info at maytag.com/connect.Alexa® is a trademark of Amazon.com, Inc. or its affiliates Google® is a trademark of Google LLC.

Features

  • 10-year limited parts warranty, see product warranty for details
  • Reduce dry time with high spin speeds to remove water from loads
  • Get bonus storage with a 15.5" pedestal sold separately
  • Fresh Hold option keeps clean clothes fresh for up to 16 hours
  • Tackle extra large loads with 5.0 cu. ft. capacity
  • Advanced Vibration Control™ Plus redistributes unbalanced loads
  • Proudly assembled in Clyde, Ohio, U.S.A.
  • An American company in business since 1911
  • Auto Sensing adjusts the water levels for each load
  • Clean the inside of your washer with the AFFRESH cycle
  • Use the Custom Cycle option to save your favorite wash cycle
  • Start your next load quickly with Cycle Memory
  • Get end of cycle notifications on your smartphone
  • Our direct drive motor is tested tough for maximum durability
  • The drum light gives a clear view of laundry for quick unloading
  • ENERGY STAR® certified models help save on utility bills
  • Extra Power boosts stain fighting on any wash cycle
  • Thoroughly clean clothes with the Extra Rinse option
  • An internal heater helps fight stains with increased water temperature
  • Pause loads to add last minute items with the Late Add Feature
  • The built-in Pet Pro Filter helps to remove pet hair
  • The Pet Pro option lifts and removes pet hair from clothes.
  • Get clean clothes fast with the Quick Wash cycle
  • Use your smartphone to remotely start and stop your washer
  • Sanitize cycle cleanses loads and removes 99.7% of pet dander
  • Stay in control and efficiently manage laundry from anywhere with your smartphone
  • Access speciality cycles to master any laundry challenge
Certifications
Ada Compliant No
Cee Tier Rating Tier I
Energy Star Qualified ENERGY STAR® Qualified
Imef 2.76
Iwf 3.2
Prop65 CA
Ul Yes
Controls
Automatic Temperature Controls Yes
Control Location Front
Control Type Knobs
Eco Monitor/efficiency Monitor No
Electronic Display Type Cycle Indicator Lights with Digital Time Remaining
End of Cycle Signal Yes
Feedback-status Indicators Add Garment; Control Lock; End; End of Cycle Signal; Estimated Time Remaining; Sensing; Wash
LCD Touch Screen Yes
LED Color White
Cycles
Number of Wash Cycles 12
Washer Cycle Selections Bulky Items; Clean Washer with affresh; Colors; Custom Cycle; Delicates; Drain & Spin; Heavy Duty; Normal / Regular; Quick Wash; Sanitize; Towels; Whites
Details
Dryer Interior Light No
High Efficiency Yes
Hoses Included 4ft 4in Drain Hose Included
Internal Heater Yes
Maximum Spin Speed 1,160
Maytag Commercial Components Washer Motor and Basket
Stackable Yes
Water Faucet No
Dimensions
Product Height 38.625
Capacity Iec Canada 5.8
Carton Height 40
Gross Weight 234
Washer Door Opening Width 25.688
Capacity (doe) Us 5
Carton Depth 35
Carton Width 30
Product Depth 32.9375
Net Weight 224
Product Width 27.0
Depth With Door Open 90 Degree 52.938
Electrical
Power Cord Included Yes
Exterior Details
Adjustable Feet Yes
Lid/door Finish Plastic
Lid/door Lock Yes
Lid/door Swing Left
Window Yes
General
Depth With Door Open 90 Degree (fract) 52 15/16"
Depth With Door Open 90 Degree (metric) 134.46
Washer Door Opening Width (fract) 25 11/16"
Washer Door Opening Width (metric) 65.25
Washer Features Extra Power Button; Fresh Hold® Option; Pet Pro Option; Quick Wash Cycle; Sanitize Cycle; Smart Capable Appliance
Interior Details
Advanced Vibration Control Yes
Automated Dispenser Precision Dispense
Automatic Load Size Sensing Technology Yes
Dispense System Detergent, Fabric Softener & Bleach
Fan Type Fresh Hold®
Motor Drive Type Direct Drive
Out of Balance Sensing Yes
Washer Drum Material Stainless Steel
Modifiers
Delay Start Yes
Number of Rinse Options 1
Number of Soil Levels 3
Number of Spin Speeds 4
Number of Temperatures 5
Number of Wash/rinse Temperatures 5
Number of Washer Options 12
Pre Soak No
Rinse Options Extra Rinse
Spin Speed Selections Fast; Medium; Off; Slow
Temperature Selections Cold; Cool; Extra Hot; Hot; Warm
Washer Soil Selections Heavy; Light; Normal
Options
Washer Option Selections 16 hr Fresh Hold; Control Lock; Delay Wash; End of Cycle Signal; Extra Power /Boost Option; Extra Rinse; Pet Pro; Steam
Smart Compatibility
Connectivity Amazon Alexa; Android; Google Assistant
Smart Appliance Yes
Works With App; Remote Access; Voice Controlled; WiFi

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 38.625"
  • Depth: 32.9375"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.8 out of 5

69% of reviewers recommend this product.

5 Stars

Catches the Berner fir.

Big Berner 9/27/2026

This is a sceond round as we moved to a new home. Helps with reducing fir content from our Bernese Mountain Dog.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

1 Stars

SLOW to turn on, then SLOW to Start, SLOW to DONE

HUSBAND MADE A MISTAKE 9/20/2026

This washer is a chuck of crap. It gets out of balance so easy which causes the machine to make a loud scraping noise over and over again, then it spends an hour trying to figure out a way to rebalance itself... It forces you to first power on the computer whcih takes way to long, then to start a load you have to hold down the start button for another 5 seconds... they act like starting a washer is the equivalent of deleting your Facebook profile. Good luck having any patience with the machine. The clear door is made of plastic... Maytag used to use high quality glass, but I guess they needed to save another $5 on costs while they charge us 2K for the unit. I WOULD TAKE IT BACK TO HOMEDEPOT IF I COULD
Originally posted on Maytag.com

No, I do not recommend this product

2 Stars

Front Load Washer without access to pump filter.

MJalata 9/10/2026

This Maytag front load washer has been doing great washing so far. The one thing of concern I have is this washer have no access to clean the water pump without partial dis-assembly which to me is a step in the wrong direction. Likewise, I noticed a small drip of water in the detergent tray when I did a washer-clean cycle (Detergent tray is empty). I looked into a possible cause and noticed a poor fitting and quality of the detergent tray itself. There is a poor fitting plastic channel below the tray where the fabric softener is located. It is not a big leak at all but for a new washer from Maytag to have an issue like this and the price of this washer is a shame. The advertised pet pro function of this front load washer is not very effective, and I noticed only a small amount of pet hair is captured by the filter. I find it more effective to use the dryer and do 10-minute no heat quick-dry cycle to remove pet hair and lint. Now for the great attributes I find the following: This washer does dry the clothes very well. Did a great job in cleaning white sox and pillowcase with some yellowing and stains. Using a vinegar almost all the yellowing was gone. The washer is very quiet and built-in wifi function works well.
Originally posted on Maytag.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Smart Pet Pro features do not meet expectations

PMAS3249 8/14/2026

After using this product for over a year, it definitely is buyer's remorse. The Smart Pet Pro features, having four dogs and a cat, and the durability of our previous Whirlpool Duets is what originally sold us on this washer. However, the internal drum hair/lint trap catches almost absolutely nothing and the drain pump filter/trap clogs (error code F7EC) once or twice a month. Cleaning on the Whirlpool Duets was so easy, just remove three small screws, remove the front cover, remove the filter/trap, clean, and reinstall everything. With the Smart Pet Pro, you call a technician at $175-$325 a call; remove the top cover, control panel, drum gasket and spring, front panel and filter/trap, or you do it yourself by removing 4 small screws at the bottom of the front panel and carefully squeezing your hand and arm between the front panel and frame to remove the filter/trap. You need to have small hands and thin arms, so you do not damage anything. Why there is not an access/service panel built-in or at least an after-market access/service panel to have installed is really surprising. If you have pets, I cannot recommend that this washer will live up to the hype of the pet pro features.
Originally posted on Maytag.com

No, I do not recommend this product

5 Stars

Perfect for pet owners

Kry05 8/9/2026

Love that it adds more water then typical front loaders. The pet hair feature actually works! Haven't had a problem with any funky smells either. Really good washer!
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Save your time and money

CRae08 8/6/2026

This is close to if not the worst washer I have ever had the misfortune of owning. I spent the extra money for the pet pro version and this clogs more often than any normal washer I have owned. The washer will just stop draining randomly and leave my clothes sopping wet. The hair traps barely trap any pet hair which I assume then causes the drain to get clogged. If you™€™re buying this for the pet feature save some time and don™€™t. Regular top load off brand handled my pet hair better.
Originally posted on Maytag.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Serious design flaws!

als22 8/5/2026

I bought this washer in mid May 2026. I'm writing this in late July 2026. This is the worst washer I've ever had. Even using the "pet pro" feature which gives the load an additional rinse the amount of hair on "clean" clothes when the load is done is disgusting. I've owned more animals than I do now and in the four other washers I've owned in my lifetime I've never had this issue. You have to either manually clean in between loads or run a cycle with the machine empty to get it clean before putting in the next load. What's worse is that there is no front access door on the machine. There is still the drain pump filter that clogs with hair and needs to be cleaned every 90 days or so - but to clean it you have to disassemble the entire top and front panels. Basically they've locked you into having a technician come out for a service call every three months! As pet owners we are used to the maintenance of cleaning that filter and draining the machine through the tube in the front access panel - and yet on a machine advertised for pet owners you hide these deep in the bottom of the machine with no access? That makes no sense. The tech that I had to have come out today as I was looking for other solutions beyond a service call every 3 months suggested cutting a hole in the front of the machine so that I could reach the filter easily! I greatly appreciated his understanding and time - but a consumer should not have to even consider cutting into a machine as a solution. This washer is a lemon. It has serious design flaws. I would not recommend it to anyone - let alone pet owners. The "pet pro" is a gimmick. Maybe the top load works better but the front load washer is definitely one I'd tell you to avoid! Oh - and Maytag customer service put me on hold for over 30 minutes so I had to find and write an email to whirlpool's team to try to get a refund.
Originally posted on Maytag.com

No, I do not recommend this product

1 Stars

Stay away, frequent service required

Frosty1406 8/4/2026

Bought this machine because we have multiple dogs. It does capture some dog hair in the filter, but the rest is caught in the water pump filter. The problem is there is no consumer access to the pump filter, it requires disassembly of the washer and/or a service call. I have had this washer less than 6 months and already two service calls...IMO, a very poor design. A majority of other front load washers have an access door that allows the filter to be cleaned
Originally posted on Maytag.com

No, I do not recommend this product

Customer Provided Photos

 Incentivized Review

3 Stars

KatKing27 8/3/2026

We love Maytag appliances, the only issue I have with the washer which we should™€™ve considered when purchasing was how to get to the main filter. After having the machine for a couple months the filter was clogged causing the machine to have functioning issues. It wouldn™€™t drain, spin or complete a cycle. We love the pet hair feature since we have a husky. But it only works if there is a lot of hair, no minimal hair.
Originally posted on Maytag.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Do NOT buy

tarheelm 7/26/2026

We purchased this washer with matching dryer in February 2025. It has been a year and a half and the the water intake valve has already failed, and we are having to pay to replace it despite it being a known problem. On top of that, there was supposed to be an easy way to clean the drain filter, because it was designed for pet owners. If you look at the specs and instructions online, they do not match. You have to take off the whole cover, not open a drawer to clean the filter. It is ridiculous considering the amount of money that was paid for this. It is not removing pet hair well (we don't have large dogs) and is not easy to clean. Add to that, it is not working after 18 months.
Originally posted on Maytag.com

No, I do not recommend this product

4 Stars

initial

Cuba Island 7/26/2026

Brand new so hard to review. Works well compared to the old Samsung. The Maytag electronic controls are not user friendly but work fine once I figured them out. Hopefully will last longer and work better than my last washer and dryer
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Do not buy online Do not buy Maytag

Anne Maria 7/24/2026

Received on Tuesday. Stopped working on Thursday. Repair will not be available until Monday. ******Please note: if you buy from Whirlpool online and receive a defective product you cannot return it. I™€™m out over $1,000 and all they can say is that repair will get here when they can. That™€™s it. I™€™m now out the money and with no way to do laundry for a week.
Originally posted on Maytag.com

No, I do not recommend this product

1 Stars

What a headache 🙅🙅

Itsjony 7/23/2026

This has been the most frustrating experience I've had with a brand new washer. The amount or errors and issues this thing has had since I purchased it has been astounding. Don't get me wrong .. the washer is great when it cleans and operates as it should but, once the screen for whatever reason stopped displaying less than a year of having it and the water suddenly not wanting to drain out has been the start of plenty of issues
Originally posted on Maytag.com

No, I do not recommend this product

4 Stars

Washes great, but pet features are lacking

A6895 7/23/2026

Does great washing, but the pet guard/filter thing is kinda worthless
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Does a good job.

Vicsecret27 7/23/2026

The washer does a very good job however the cycles are very very long much longer than I would expect The startup is not intuitive if you press it too long it resets it if you don't press it long enough it doesn't turn on The screen when it is turning on takes a second to load Then the future that lets you add clothing Also isn't intuitive it says that you can add clothes you go to close it's locked to be have to actually hit the pause if you hit the ball too long and cancel the cycle so there's some things that are not great
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

5 Stars

New is better than I thought

GretaRay 7/23/2026

Quick Quiet efficient has made it a pleasure so far. It did have an initial problem with the softener tray, not flushing through, but after contacting and getting new parts, it was repaired and it worked fine ever since.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great features and great machine

Ben8675309 7/22/2026

Nothing we have washed has had to be ran more then once. It cleans really nice!!!
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Third consecutive Maytag Washing Machine purchase

Longtime customer 7/22/2026

Very happy with the performance of the Maytag Washer and the low noise level. Love the new features for Pet Hair and Stain Fighting. The washing machine is very efficient in both washing and rinsing,
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Moderately Good Product

BenMax 7/22/2026

The product makes odd noises at times that i am not sure should be made by this appliance. The cleaning features are fine.
Originally posted on Maytag.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great features

Texmex1220 6/28/2026

Love this washer. I bought a Samsung and it leaked. Returned and received a new replacement and that one leaked. So decided to order this Maytag. It didn™€™t leak.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Literally, The Worst Appliance I Have Ever Owned

NotThisWasher 6/27/2026

I purchased this washer in November 2025, and it has been nothing but problems. It has already required four service calls in less than a year, yet it still doesn't work correctly. The machine constantly displays error messages, especially the "too many suds" warning™€"even when I use little to no detergent at all. The only cycle I can sometimes get to complete is Bulky Items, and even then I can only wash about two pairs of jeans and a few shirts before it claims the load is too heavy to spin. When it fails, the door locks with my clothes trapped inside. The only way to recover is to unplug the machine, which means climbing on top of it to reach the outlet behind it. After plugging it back in, I have to rearrange the clothes and try running "Drain & Spin," hoping it will finally finish the cycle. A washing machine shouldn't require this much babysitting. I've spent more time troubleshooting, resetting, and waiting for service technicians than actually washing clothes. This has been, without question, the worst appliance I have ever purchased. I cannot recommend it to anyone. Save yourself the frustration, service calls, and wasted time and buy something else.
Originally posted on Maytag.com

No, I do not recommend this product

1 Stars

Never purchase this washer, not pet friendly

TGW1 6/22/2026

This washer did not last even 3 months. Filter full, multiple clean cycles, pump needs to be replaced. Under warranty, $350 upfront to repair man because Maytag doesn't pay on warranty repairs. New pump, pillow breaks in the wash, not down or feathers, need to replace pump again. No way to access to remove stuff blocking pump. No way can I afford a new pump.
Originally posted on Maytag.com

No, I do not recommend this product

1 Stars

Horrible product

DayLaw 6/16/2026

Bought the pet pro washer and dryer set for Christmas 2025. Delivered and set up on January 2 2026. The washer stopped working in early April and it™€™s now mid June and the repair company says they™€™re waiting on parts from Maytag. Hate this product and will never recommend or buy another Maytag product again. I™€™m still without a washer and it only worked for three months
Originally posted on Maytag.com

No, I do not recommend this product

1 Stars

Pet hair wins the match against this machine

AshleyNB 5/18/2026

Absolute JUNK. Drain pump filter clogs with pet hair after a dozen washes/1 month for me. Requires a tech. Even though the manual states I have drain pump filter access, I do not!! These machines should have been recalled or a class action suit done soon!
Originally posted on Maytag.com

No, I do not recommend this product

Customer Provided Photos

1 Stars

Do not buy this washer

CMFP 5/10/2026

This is the worst washer I have ever owned. We constantly have to unplug it during wash cycles to ™€œreset™€ the washer due to error codes. Then start the wash over. Sometimes it does it twice in a row. We™€™ve had it for just under three months.
Originally posted on Maytag.com

No, I do not recommend this product

5 Stars

Great way to meet repair man.

Nita49 4/24/2026

I bought mine the 1st of July 2025 had my first repair call in September a relay went out, November moter went out January pump went out oh forgot December filter went out. March mother board that they can't find aa replacement for. But when it did run it was super. But for 900.plus what with the stand and extended protection closer to 1100. Not good
Originally posted on Maytag.com

Yes, I recommend this product

4 Stars

Very Clean Clothes

lexitoad 3/23/2026

I bought the machine about a year ago. We are very please with how well the machine cleans. We were a little surprised that a "normal" wash was about 1.75-2 hours long and they go up from there. The "quick" cycle is 15 minutes. We wish there was something in between. A month in and I would buy again. We will see how long the electronics part works.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Not happy

new technology 3/19/2026

I am sorry to say that even though I was in a rush to buy a washing machine, I was forced to choose whatever I could find. #1. the machine is ok. #2 the most disappointed part of this purchase is that there is no " written instructions" on how to work the machine. I have called Maytag to see if they could send me by email the instructions, but first I need it to pay $5.00 in order to speak with "someone" and take me through the instructions about the machine. I did not pay $10.00 for the machine; I paid lots of money. I am a senior and live only from my SSA, besides I am not a mind reader to know how exactly it works this machine. It will be very courteous of your company if you can send me a written manual, and also, you should know that for old people we are not wizards of computers and with the new technology that exist for everything these days. If you need to succeed in your business be more courteous to all kinds of customers, otherwise no one will be able to buy any of your products. thank you
Originally posted on Maytag.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great capacity!

Aleise 3/19/2026

I am very pleased with my new Maytag washer. I had a Maytag washer previously that was a great appliance and when I moved to my new house, I immediately knew I was going to purchase a Maytag. This new washer has a huge capacity - I can do in one load what used to take me 2! Quiet, easy to use and gets everything clean.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Glad I bought Maytag again

Dayna J 3/19/2026

Works great. This is my 2nd Maytag. I was pleased with the pet hair feature and like the color- midnight gray. Also i was able to get delivery quickly.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Decent Option

DBG66 3/18/2026

Love the machine. Works well. Getting the wifi and app connected is horrible. Learning the controls was difficult.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

1 Stars

One star because it looks pretty

Liza T 3/18/2026

I don™€™t normally write reviews, but this washer and dryer combo is so unbelievably bad I felt obligated to say something, if only to save someone else from the same disappointment. If you™€™re in the market for a washer and dryer that will actively make laundry day worse, the Maytag Pet Pro pair is a masterclass in frustration. What™€™s even more impressive (in the worst way possible) is that all of these issues started showing up before the set was even a year old. And for something branded ™€œPet Pro,™€ it does absolutely nothing special. If anything, it just clumps the dog hair all together on my clothes most of the time. The washer can™€™t even handle something as basic as fully dissolving a laundry pod. Half the time you™€™re left with sticky residue on your clothes like it just gave up halfway through the job. And the interior light? Blinks off almost immediately after you open the door, which is somehow both useless and annoying. The dryer isn™€™t any better. It™€™s like owning a temperamental piece of junk that throws error codes for fun. You™€™ll spend more time ™€œrebooting™€ it than actually drying clothes, which is ridiculous for something that™€™s supposed to save you time. And to top it off, the ™€œlow™€ heat setting is not low at all so good luck trying to dry anything delicate without worrying about it getting cooked. Overall, this set feels less like an upgrade and more like a punishment. Save yourself the frustration and buy literally anything else.
Originally posted on Maytag.com

No, I do not recommend this product

5 Stars

Pet Option is Great!

1Mom4 3/17/2026

I have used this machine for a month, I have had two other Maytag front loads before. I like this front load too but a few issues or flaws. When washing bedding, towels or large amounts of items, when the spin cycle runs it knocks on the door which is the sound and left a nice mar above the window of the door. If you pull the detergent tray while the water is filling the washer, water will pour out. I did this when I forgot to put the softener in. It is pretty quiet, though the cycles are longer on some settings. Makes laundry day into days. The clothes come out clean and fresh and I have less pet hair in my clothes and blankets. I hope this washer and dryer set lasts me 15 years as did my last.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great Set

North Dakotian 3/15/2026

I™€™ve had the washer and dryer set for about a month now. Pet mode is a must. The notifications on your phone when the cycle is complete helps a lot! Overall great product with no issues or regrets yet!
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Awesome washer!!!

Doukat 3/14/2026

We are so happy that we bought this!!! It does use a lot less water than our top load washer but it also completes a cycle in a LOT less time!!!
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Good machine

Mo12345 3/11/2026

I bought this a month ago and i hv had no problem opersting it. I feel this machine has better option than my previous electrolux maachine amd wash clothes better.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Door does not reverse

No reversal 3/8/2026

Cannot reverse the door. Yes it does the other things well but reversing the door has been around for twenty years and this one doesn™€™t. I would not have purchased it had I known.
Originally posted on Maytag.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Can™€™t clean the filter without dismantling

Leany97 3/5/2026

Bought this 5 months ago and have nothing but headaches.. If I could give 0 stars I would. There should be a warning that you can™€™t get to the filter without dismantling the entire machine. Not the filter inside the tub, but the filter that all front load machines have. This filter on other front load machines is accessible by an opening door on the front bottom left of the machine. This machine you have to take the back off, the top off, the door off and the rubber on the door off, then the front panel off and then you can finally get to the filter. This machine being only 5months old is under warranty and I called the service dept. the repairman came out and dismantled the machine, cleaned the filter that you have to dismantle the whole machine to get to, and then Proceeded to tell me it wasn™€™t under warranty because it was user error. My daughter put a blanket in which unknowingly had a hole in it and some the batting came out causing the filter to not let water through at the rate it should. It could be the blanket or it could be just some dog toy stuffing that stuck to my clothes. It was very little in the filter. This issue started with an ™€œover sudsing™€ error and eventually not working at all. On a regular machine this wouldn™€™t be an issue, just pull out the filter, clean it and good to go, not the case with this machine. The service repairman cleaned it out, put the machine back together for the most part, (I had to put the ring back on the rubber properly), and now the over sudsing error has come up again, assuming it is the same issue. I use very little HE detergent, but I do have dogs that play with toys, which is likely the reason the filter is plugged again. DON™€™T BUY IT!!! A simple access to the filter would be the solution. Should never have a problem with a machine this age.
Originally posted on Maytag.com

No, I do not recommend this product

1 Stars

Don't call it Pet Pro if It Can't Handle Dog Hair

DogMom1964 3/3/2026

Bought this washer on 6/14/25, I am now on hold to report my 3rd need for repair since October. The filter causes more issues than it fixes. The pump or filter is not in a user friendly place so they have to send out 2 technicians to maneuver the dryer off the top of the washer. It takes at least 2 weeks to get 2 techs out. Their advise is to not wash so many items with dog hair. I had a previous Maytag without PET Pro and it had no issues with my 4 dogs.
Originally posted on Maytag.com

No, I do not recommend this product

2 Stars

Messedup 3/2/2026

Not what I expected ™€¦doesn™€™t do anything for pet hair™€¦complicated to operate
Originally posted on Maytag.com

No, I do not recommend this product

 Incentivized Review

5 Stars

works well

rhase 2/27/2026

So far so good. I was impressed with it's ability to handle grease as well as pet hair. Our last washer became unfixable in less than 4 years, so all this may be premature.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great Washer and Brand

Mcjweb 2/27/2026

Have used this great washer for over a month. It performs and the dog hair features are wonderful
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Works efficiently and quietly

DaffyFultz 2/26/2026

Works great and matches my older dryer. Would recommend
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

1 Stars

PIECE OF GARBAGE DO NOT PURCHASE

Jasooon 2/26/2026

Buy nothing BRANDED MAYTAG! Completely Trash.. my 7 mo. Old washer has been out of service with no parts available for over 2 mother. No ETA on parts either. DO NOT BUY ANYTHING MAYTAG!
Originally posted on Maytag.com

No, I do not recommend this product

Customer Provided Photos

5 Stars

Great features and quiet

SharonWhite 2/23/2026

I love this new set! Lots of settings and quiet. Would recommend
Originally posted on Maytag.com

Yes, I recommend this product

Customer Provided Photos

 Incentivized Review

5 Stars

great features and with WIFI nice

John1173 2/23/2026

Excellent washer, although only had it for just over a week it meets our demands and are very happy with this pet pro washer. With a dog that sheds a lot we know this was the way to go plus our 2 cats seem to lose a lot of hair also
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

5 Stars

10 out of 10 product!

Front Load Pet Pro Washer 2/20/2026

The Maytag Front Load Pet Pro washing machine is working great so far. It does do its job to remove pet fur and extra lint from my clothing. The machine is very quiet, I can hardly tell when its running a cycle. The large capacity is another huge perk. Its easy to use and cleans my clothing very well. I do also enjoy using the smart features to track my laundry load status and the drum like is a great feature that helps reduce the chances of leaving a clothing item behind while unloading the washing machine.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Worst front load washer from Maytag

Rif242026 2/18/2026

Worse washer ever. 3rd Maytag & this front load doesn't. Clothes are very wet even after a respin and drain. Technician checked & said it's as good as it gets. Now I have to run dryer longer. Salesman not helpful. Suggested I buy a speed queen washer for $2,000.Will never buy another Maytag appliance
Originally posted on Maytag.com

No, I do not recommend this product

 Incentivized Review

2 Stars

This washer has not lived up to its reputation!

Flow3rs47 2/17/2026

We bought our Maytag washer last July and we are very disappointed in its performance. We have had issues with it from the beginning and have now had the repairman out twice. Parts have been ordered a d We are waiting fir them to arrive and be installed. Overall, its been highly frustrating and we will most likely never purchase Maytag again.
Originally posted on Maytag.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Warranty is a lie

Cnb0112 2/13/2026

Brand new after first wash needed a new basket After months of waiting for a part ...they apparently stop making the basket with the petpro screen in it and put a completely different basket in the unit and now it sounds like a jet engine with a very lose fit...we.do not recommend maytag at all 10 years parts warranty is literally a lie. We bought a pet pro and wound up with something totally different
Originally posted on Maytag.com

No, I do not recommend this product

 Incentivized Review