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Frequently Asked Questions
We try to anticipate questions you might have about our PRODUCT
/ SERVICE and provide the answers here. If you need additional
information send email to sales@builders-sales.com. |
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1. |
How long have you been in this business? |
Builders' Sales & Service Company was established in
1958 as a distributor of quality built-in appliances. We
now offer both built-in and freestanding appliances by almost every
major manufacturer as well as many other smaller specialty
brands. Our aim has always been to offer our customers
the best quality for the least price ... that's what started it
all and what we have maintained through the years.
We have your best interest at heart at all times. |
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2. |
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We have tried to make things easier for the consumer by running
every day low prices. Occasionally, we do make special purchases,
but the manufacturers limit the supply and advertising as to not
disrupt the marketplace. We have always had package pricing
available for multiple piece ordering to ensure you the best deals
possible.
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3. |
What makes you different? |
The experience of dealing with a consultant who knows their
product is critical to making an informed decision. Builder Sales
and Service invests more time, energy and resources in educating
our people to be able to take you from the front door to the sales
counter without having to pass you off to another sales person as
you go from one product to the next. Our professional sales team
works together to make sure your questions get answered with facts,
not opinions. On average, there is over 40 years of appliance
expertise at Builder Sales & Service Co. |
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4. |
Why don't you sell online? |
Currently we feel a store visit is the best way to get the
product that fits your needs. Sizing, features and
appearance are all issues that will concern you. We will
never change our philosophy of being able to save the customer the
most money possible, and current online selling limits those
savings in our industry. You have a right to the best deals
in town and we will help you get it! Any of our product
specialists can provide up to date prices available via our live
in-store inventory system. Builders' Sales & Service is
able to take full advantage of any manufacturer's rebates as well,
thus saving you even more.
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5. |
Do you sell used or refurbished appliances? |
We sell new, factory sealed, warranted products direct from the
manufacturer with matching paperwork and serial numbers. Our
competition just can't believe the deals you get that are below
their "sale" prices! Floor models are clearly marked as such. We
still remove and locally recycle all old appliances - just never
into another customer's home. |
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6. |
How can I pay for all these deals? |
We accept personal and business checks, and cash.
Builders, Contractors, Remodelers and Real Estate companies can
take advantage of large account financing. To help maintain
the best pricing we do not take credit cards. |
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7. |
Can you install this stuff? |
In order to provide you the best service available, we network
with outstanding area companies to install every item we sell. Your
product specialist can assist you in making that happen. |
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8. |
Who fixes my purchase if something goes wrong? |
Every product comes with a full manufacturer warranty, and there
are many local service centers in case there is a problem. Our in
house service department can help you coordinate and resolve any
issue you might have. |
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9. |
What's the future look like? |
Innovations abound - come learn about energy and time saving
laundry, see the latest in stainless steel products, wander through
luxury appliance layouts. The team at Builders' Sales & Service
has the same purpose - a commitment to making more friends and
loyal customers in Fort Worth and throughout the
Metroplex. |
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